Touch & Go UK Logo Touch & Go UK
  • Home
  • Services
  • About
  • Contact

Cookie Policy

Last updated: July 09, 2025

1. What Are Cookies

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently and to provide information to the owners of the site.

Touch & Go UK uses cookies to enhance your browsing experience and provide you with more personalized service. This Cookie Policy explains how and why we use cookies on our website.

2. How We Use Cookies

We use cookies for the following purposes:

  • Essential cookies: These are necessary for the website to function properly
  • Performance cookies: These help us understand how visitors interact with our website
  • Functionality cookies: These remember your preferences and choices
  • Marketing cookies: These are used to deliver relevant advertisements

3. Types of Cookies We Use

3.1 Strictly Necessary Cookies

These cookies are essential for the website to function properly. They enable basic functions like page navigation, access to secure areas of the website, and remembering your cookie preferences. The website cannot function properly without these cookies.

Cookie Name Purpose Duration
cookie_consent Remembers your cookie consent preferences 1 year
session_id Maintains your session across pages Session

3.2 Performance Cookies

These cookies collect information about how you use our website, such as which pages you visit most often and if you get error messages from web pages. This information helps us improve how our website works.

Cookie Name Purpose Duration
_analytics Tracks website usage and performance 2 years
page_views Counts page views for analytics 30 days

3.3 Functionality Cookies

These cookies allow the website to remember choices you make (such as your preferred language or region) and provide enhanced, more personal features.

Cookie Name Purpose Duration
user_preferences Remembers your website preferences 1 year
newsletter_popup Remembers if you've seen the newsletter popup 30 days

3.4 Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They may also be used to limit the number of times you see an advertisement and measure the effectiveness of advertising campaigns.

Cookie Name Purpose Duration
marketing_id Tracks marketing campaign effectiveness 90 days
ad_preferences Stores advertising preferences 6 months

4. Third-Party Cookies

We may also use third-party services that set cookies on our website. These include:

  • Social Media: Social media platforms may set cookies when you interact with social media buttons
  • Analytics Services: We may use analytics services to understand website usage
  • Customer Support: Live chat or support tools may set their own cookies

These third parties have their own privacy and cookie policies, which we encourage you to review.

5. Managing Your Cookie Preferences

You have several options for managing cookies:

5.1 Our Cookie Management Tool

You can manage your cookie preferences using our cookie banner that appears when you first visit our website. You can choose to:

  • Accept all cookies
  • Accept only necessary cookies
  • Customize your cookie preferences

You can change your preferences at any time by clicking the "Cookie Settings" link in our footer.

5.2 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can:

  • View what cookies you have and delete them on an individual basis
  • Block third-party cookies
  • Block cookies from particular sites
  • Block all cookies from being set
  • Delete all cookies when you close your browser

Please note that if you delete or disable cookies, some features of our website may not function properly.

6. Browser-Specific Instructions

For specific instructions on how to manage cookies in different browsers:

  • Chrome: Settings > Privacy and Security > Cookies and other site data
  • Firefox: Options > Privacy & Security > Cookies and Site Data
  • Safari: Preferences > Privacy > Cookies and website data
  • Edge: Settings > Cookies and site permissions > Cookies and site data

For mobile devices, check your browser's help documentation or settings menu.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page with an updated revision date.

We encourage you to review this Cookie Policy periodically to stay informed about our use of cookies.

8. Contact Us

If you have any questions about our use of cookies or this Cookie Policy, please contact us:

Touch & Go UK

25 Charlotte Rd
Birmingham B15 2NU
United Kingdom

Phone: +44 7883453869

Touch & Go UK Logo Touch & Go UK

Professional assistance for UK housing, education, banking, and NHS services.

Services

  • Housing Assistance
  • School Services
  • Banking Support
  • NHS Registration

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy

Contact

Phone: +44 7883453869

Address: 25 Charlotte Rd
Birmingham B15 2NU

© 2025 Touch & Go UK. All rights reserved.